Hi, how can we help?

General

Policies
Shopee Account
Guidelines
Shopee App (Android/iOS)
Resources
Additional Services
Buying Safely
Shopee Desktop

[Feedback] How do I report a user?

Para sa Taglish version ng article, basahin dito.



To report a user, you can do so via Chat or the shop page. You can report users if you think they are engaging in inappropriate behavior, such as offensive chat messages, an unauthorized listing of products, or other activities against the Shopee Policy.

 

Reporting a user via Chat

Select the Chat icon > select the relevant chat > select the kebab icon > Report this user > select a Reason > provide necessary details > Report.

 

Report-a-User.gif

 

Reporting a seller via the shop page

Go to the seller's shop page > select the kebab icon > Report this user > select a Reason > provide necessary details > REPORT.

 

Report-a-Shop-Page.gif

Was this article helpful?
Yes
No